Privacy Policy

1. Introduction

Sri Sastha Fusion ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Shipping and billing addresses
• Payment information (processed securely through payment gateways)
• Order history and preferences
• Account credentials (username and encrypted password)

2.2 Automatic Information

• IP address and browser information
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Provide customer support and respond to inquiries
• Send promotional emails (with your consent)
• Improve our website and services
• Detect and prevent fraud or security issues
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

4.1 Service Providers

• Payment processors (Razorpay, etc.)
• Shipping and logistics partners
• Email service providers
• Website analytics services

4.2 Legal Requirements

We may disclose your information if required by law or to protect our rights, property, or safety.

4.3 Business Transfers

In case of merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate security measures to protect your information:

• SSL encryption for data transmission
• Secure payment processing through certified gateways
• Regular security audits and updates
• Restricted access to personal information
• Employee training on data protection

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login information
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve website functionality

You can control cookies through your browser settings, but disabling them may affect website functionality.

7. Your Rights

You have the right to:

• Access and review your personal information
• Update or correct inaccurate information
• Delete your account and personal data
• Opt-out of marketing communications
• Request data portability
• Withdraw consent for data processing

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for 7 years for tax and accounting purposes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: